Although your Board of Directors can address many concerns, we understand that it is often helpful to also contact the City of Springfield. There are two separate parts of our City government that can help.

Code Enforcement 

According to the Springfield Code Enforcement Website, to help maintain the public health and safety and livability of our community the City Council has adopted laws and regulations over the years that promote a healthy, safe and pleasant environment. The City’s code enforcement staff investigates potential code violations and enforces the Springfield Municipal Code. Their goal is to work with residents and property owners to resolve compliance situations before they reach the need for enforcement action.

Complaints regarding code enforcement issues may be filed in person, by email, or by telephone. Code enforcement staff spends a large amount of time in the field, so the best time of day to reach staff is early in the morning or late in the afternoon. Voicemail is available at any time.

In person: City Hall, 225 Fifth Street, SE Quad of the building
Office hours Monday – Friday 8:00am – 5:00pm
Telephone: Cindie Mott, 541.726.3659 or Jackie Murdoch, 541.726.3680
Email: Cindie Mott (cmott@springfield-or.gov) or Jackie Murdoch (jmurdoch@springfield-or.gov)

Click here to check their website and ensure the contact information has not changed. You will have to fill out their Code Complaint Form or be prepared with the following information:

• The location of the problem, with street name and address
• A detailed description of the problem
• It is optional to provide your name, address, and phone number. This information is kept confidential and having it enables code enforcement staff to contact you if more information is needed or to advise you of the results of the investigation.

Springfield Police Department

If you are dealing with an emergency, dial 911 to contact the Springfield Police Department.

For other situations, you may contact the Springfield Police Department  through their webpage by clicking here or as follows:

Please check the Springfield Police Department webpage for the most up-to-date contact information.